Review of an Answering Service with Tons of Great Features – ConstantLink.com

Review of constantlink.com

When Constant Link first began they only had two workers however over the years their telephone answering services have advanced over time. Not only has their staff grown but the number of customers that use their live answering services has increased as well. Overall, Constant Link seems to be a legit phone answering service that has a lot of potential.

Features:

Constant Link has a ton of features that come with their telephone answering services. Some of the features are free while other features have to be paid for. The most popular live answering services features that Constant Link offers include:

  • Constant Link has a web based control center
  1. Time/Date Stamps
  2. Reverse Phone Lookups
  3. Call Reports
  4. Record Incoming Calls
  • Constant Link makes it so your messages can be emailed and sent to you via text message
  • Constant Link offers appointment setting for their customers
  • Constant Link includes toll free numbers with their phone answering services
  • Constant Link also includes local numbers if they are preferred over the toll free numbers.

Pros:

  • Constant Link never outsources any of their client’s calls.
  • Constant Link answering services pricing is very affordable
  • Constant Link’s call answering services works with all phone systems and any number of employees.
  • Constant Link offers a seven day money back guarantee so potential clients can see whether or not they like their professional answering service.
  • Constant Link stays in tune with the social media websites.

Cons:

  • Constantlink.com is not a very organized website.
  • Constantlink.com does not list their answering service pricing on their website. The only way to find out how much their services cost is to call their customer service representatives.
  • Constant Link does not have a place where potential customers can chat with them via live chat this is a bad thing because many of the other answering services companies have these features available.