Go4customer.com is one of leading contact center and customer relationship management service providers. It has years of demonstrable experience in offering desired business outcomes for clients across industries with best in-class inbound, outbound and web enabled outsourcing service. With workforce of over 1200 well trained and highly qualified employees. They are spread across 7 centers located at Mumbai, Ahmedabad, Bengaluru, Chennai, Jaipur, Mohali and Noida in India. It also serves international clients from offices in US and UK.
Go4customer.com is ideally positioned to outperform SLAs (Service Level Agreements) and drive bottom line growth of its clients. It partners with clients functioning as extension of their businesses to make sure there is maximum value for their businesses. More than 200 clients globally have benefitted and improved their bottom lines by engaging Go 4 Customer as strategic partner for customer support and relationship functions. The management team is made up of accomplished professionals from top global organizations with much experience in outsourcing domain. They have deep domain and business acumen knowledge enabling Go4Customer to deliver a maximum return on investments.
The main services at Go4customer.com are:
- Inbound Call Center
- Outbound Call Center
- Web Enabled Services
- Data Entry Services
- Market Research
- Man-Power Outsourcing
- Strategic outbound call center services: A strategically developed outbound call center service that is exclusively developed for teams doing sales and marketing. It helps clients to ease down customer acquisition process, focus on the core competency and increase their revenues. With time, Go4customer has developed unsurpassed proficiency to accomplish explicitly business oriented goals.
- Result driven inbound call center services: Go 4 Customer has result driven inbound customer service which is designed to provide tactical solutions for resolving queries. Inbound call center department has high-tech infrastructure managed by skilled call center professionals utilizing latest communication software that provides businesses with prompt and customized solutions 24/7.
- Web enabled services: Innovative Go4custonmer.com service renders business owners with intelligent series of highly effective call scripts. It works closely with clients to identify business requirements. It actually enables clients to benefit from script driven data collection application which ultimately drives business goalmouths forward and makes them to be ahead of the game.
Go4custonmer.com also provides market research and survey tools. These help clients to strategize and achieve their business objectivities. It also offer product and service promotion to create awareness among masses about what clients launched recently.
Downside of Go4customer.com
Go4customer.com website does not provide information on pricing for potential customers to gauge approximate cost before making a commitment. The website has contacts for individual centers therefore seems like there is no head office to deal with general inquiries about entire company.