Couteouscom review

About is an inbound call center based at Orlando Florida that has been serving entire United States for close   to 3 decades. It provides personalized telephone answering service according to client needs.  It is a full service call center that works 24 hours all week long.

Courteouscom provides cost effective ways for a business to handle calls when staff members are not available to answer or calls made after business hours. Live operator phone answering, call forwarding and medical answering services are key components for its inbound call center solutions.

There are numerous industries served by Courteous Com call center including:

  • Attorney and Legal services
  • Physicians and doctors office
  • Hotels and restaurants
  • Accounting firms
  • Property & apartment management
  • Air conditioning and heating

ATSI(Association of TeleServices International) awarded ATSI Award of Excellence because of providing outstanding virtual receptionist.  ATSI founded in 1942 represents 350 of most sophisticated Tele Service agencies in the globe.   Its purpose is to enhance value of the customer service in telecom industry by monitoring phone answering services, giving acknowledgement and credit for virtual receptionists going above and beyond.


Service for different time-zones: From inception, goal is to provide best call center service to clients at different places.  It has 24 hour inbound call center for various time zones. It actively serves more than 400 cities across United States and spreading service to new markets.  It manages this by acquiring thousands of telephone numbers for hundreds of geographies. Over time, its reach has expanded beyond Central Florida location and reached all corners of United States.

  • Custom phone answering:  Courteous Com answers business phone lines exactly the way customers train their in-house staff to handle business calls. It provides customers with virtual assistant receptionists who feel and speak as if they are in the front office. Hiring comes with advantage of 24 hour phone answering service hence calls will not be missed.
  • Personalized initial consultation:  When potential clients consult CourteousCom for the first time, they are assigned an accountant expert to help build personalized answering procedures and policies. Pricing and Plans

Unlike other call centers Courteous does not create dozens of plans containing hidden restrictions that do not lead to positive experience. It offers 4 transparent plans with simple to understand pricing structure and run by skilled virtual receptionists trained to answer business lines as per exact specifications.

These plans are:

  • Basic
  • Low-volume
  • Specialized
  • Medical answering services

Downside of

Although promises quality 24 hour service, its live chat facility is at times offline.

Feel free to read more reviews of Live Telephone Answering dot co dot UK or Map Communications.